Shipping Update

Business is operating as usual, however we are currently facing shipping delays. This includes both Domestic and International orders. Please keep this in mind when placing your order and allow for extra time for your item to be delivered.

Shipping Policy

 

Domestic orders within Australia

Orders placed within Australia are shipped via Australia Post or other suitable carrier. Please allow between 3-5 business days for your parcel to arrive. When your order has been dispatched, you will receive a confirmation email with tracking information where you can follow updates of your parcel. Please note that we are no longer responsible for any delays that may occur once your order has been shipped. Further delays may occur over public holidays and long weekends. 

Standard local shipping cost is $6 plus GST.

International orders 

International shipping to all countries outside of Australia will be charged a fee. All orders will be sent with tracking information, where you will be able to track the status of your order. Please note that International orders can take between 3-8 weeks depending on where you are located. Unfortunately these shipping delays are out of our control, so please keep this in mind when placing your order. Before contacting someone from the cellartags team, please check your tracking information and wait until the suggested time frame has passed. Cellartags is not responsible for any International customs delays or fees that may occur. If your item is being held in your country, it is your responsibility to contact local customs and organise for your order to be cleared. 

 

 

 

 

 

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